Privacy Policy

This Privacy Policy outlines how Brewood Phone Repairs referred to as "we," "our," or "us") collects, uses, stores, and protects your personal information when you use our services. We are committed to ensuring the privacy and security of all personal information collected from our customers. Please read this policy carefully to understand how we handle your information. By using our services and providing us with your personal information, you acknowledge and consent to the practices outlined in this policy.

1. Information We Collect:

   - Personal Information: We may collect personal information such as your name, email address, contact number, and mailing address when you schedule a repair service or make an inquiry.

   - Device Information: We may collect information about your device, including its make, model, serial number, and any other details necessary for repair diagnostics.

   - Usage Information: We may collect information about your interactions with our website, including the pages you visit, the date and time of your visit, and your IP address.

   - Payment Information: If you make a payment for our services, we may collect your payment card information. However, we do not store your payment card information on our servers.

2. How We Use Your Information:

   - To Provide Services: We use the information you provide to schedule, process, and fulfill your repair requests. This includes communicating with you regarding the status of your repair.

   - To Improve Our Services: We may use your information to analyze and improve our services, website, and customer experience.

   - To Marketing Purposes: With your consent, we may use your email address to send you promotional materials, special offers, and updates. You have the option to unsubscribe at any time.

3. Information Sharing:

   - Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., shipping companies or payment processors). These service providers are contractually obligated to handle your information securely and only for the purposes stated in this policy.

   - Legal Compliance: We may disclose your personal information if required by law, regulation, legal process, or government request.

4. Data Security:

   - We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard security protocols and regularly review and update our security practices.

5. Data Retention:

   - We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

6. Your Privacy Rights:

   - You have the right to request access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided below.

7. Changes to the Policy:

   - We may update this Privacy Policy from time to time. Any material changes will be communicated to you through our website or other appropriate means.

8. Contact Us:

   - If you have any questions or concerns regarding our Privacy Policy, please contact us at Brewoodphonerepairs@yahoo.com